> For the complete documentation index, see [llms.txt](https://docs.swingsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues.md).

# General issues

- [Archiving jobs agent timeout](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/archiving-jobs-agent-timeout.md)
- [Concurrent execution issues](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/concurrent-execution-issues.md)
- [Activation error: Signature validation error](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/signatureerror.md): "Activation error: Signature validation error." is a known issue that was caused by a PHP upgrade on our license registration server.
- [Conversion speed is slow](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/conversion-speed-is-slow.md)
- [Document links not working](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/document-links-not-working.md)
- [Email images do not appear in PDF](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/email-images-do-not-appear-in-pdf.md)
- [Header and footer not visible in my emails](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/header-and-footer-not-visible-in-my-emails.md)
- [Header and footer not visible or partially visible](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/header-and-footer-not-visible-or-partially-visible.md)
- [How to enable SWING PDF Converter with Symantec Endpoint Protection (SEP)](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/how-to-enable-swing-pdf-converter-with-symantec-endpoint-protection-sep.md)
- [Numerous "Trust to..." prompts appearing](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/numerous-trust-to-prompts-appearing.md)
- [PDF toolbar icon does not appear after installation](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/toolbar-icon-not-shown.md)
- [PDF toolbar icon not shown in IBM Notes 9 toolbar](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/pdf-toolbar-icon-not-shown-in-ibm-notes-9-toolbar.md)
- [PDF toolbar icon is still on my toolbar after uninstalling](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/pdf-toolbar-icon-is-still-on-my-toolbar-after-uninstalling.md)
- [Select categories / folders applet is failing to start](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/select-categories-folders-applet-is-failing-to-start.md)
- [ZIP files can not be detached from PDF](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/zip-files-can-not-be-detached-from-pdf.md)
- [PDF fonts not embedded for Asian/Arabic documents](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/pdf-fonts-not-embedded-for-asian-arabic-documents.md)
- [Thai symbols not shown in PDF document](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/thai-symbols-not-shown-in-pdf-document.md): To convert documents with Thai symbols one of the required fonts must be installed on the system


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