# Troubleshooting

- [Troubleshooting Guide](/seascape-for-notes/troubleshooting/troubleshooting-guide.md)
- [Error messages](/seascape-for-notes/troubleshooting/error-messages.md)
- [Type mismatch (13)](/seascape-for-notes/troubleshooting/error-messages/error-type-mismatch-13.md): Type mismatch (13) error can occur if one of your settings documents is corrupted. Re-saving settings documents should resolve the issue
- [There is another PDF conversion process already started](/seascape-for-notes/troubleshooting/error-messages/error-there-is-another-pdf-conversion-process-already-started.md): It usually means that the Seascape or PDF Converter dialog is already open in one tab of your Notes client or that notes.ini was not updated properly (e.g. due to the Notes crash during conversion)
- [swllrend.dll corrupted or not extracted](/seascape-for-notes/troubleshooting/error-messages/error-swllrend.dll-corrupted-or-not-extracted.md): The DLL file is used to provide enhanced PDF conversion quality. If the DLL file gets corrupted or if it is not extracted properly, it can be added manually to the Notes Data folder
- [ExceptionConverter: java.security.NoSuchAlgorithmException](/seascape-for-notes/troubleshooting/error-messages/error-exceptionconverter-java.security.nosuchalgorithmexception.md): This error usually occurs if there is a leftover JAR ibmjcaprovider.jar from the previous version of the Notes client
- [Exception in thread "Launcher: SwCreatePDF" java.lang.NoClassDefFoundError: -CLASS NAME-](/seascape-for-notes/troubleshooting/error-messages/error-swcreatepdf-java.lang.noclassdeffounderror.md): The error message means that PDF Converter engine jar files did not extract properly and were not loaded by Notes client Java Virtual Machine.
- [Domino HTTP Error Loading Java Virtual Machine](/seascape-for-notes/troubleshooting/error-messages/error-domino-http-error-loading-jvm.md): The error usually occurs because of a conflict with the Java heap size setting in the notes.ini file. Lowering value or completely removing JavaMinHeapSize entry should resolve the issue
- [Cannot write or create file (file or disk is read-only)](/seascape-for-notes/troubleshooting/error-messages/error-file-or-disk-is-read-only.md): Error usually occurs if you try to open the Seascape NSF file directly from the ZIP file without extracting it first to your Notes Data folder
- [ReferenceError](/seascape-for-notes/troubleshooting/error-messages/referenceerror.md): The JavaScript error occurs in the Adobe Reader when a document link is clicked in a PDF file (Disk Archive)
- [General issues](/seascape-for-notes/troubleshooting/general-issues.md)
- [There's no "Show Java Debug Console" option in my Notes client](/seascape-for-notes/troubleshooting/general-issues/no-show-java-debug-console-option.md)
- [Notes password issue](/seascape-for-notes/troubleshooting/general-issues/notes-password-issue.md)
- [Activation error: Signature validation error](/seascape-for-notes/troubleshooting/general-issues/activationerror.md): "Activation error: Signature validation error." is a known issue that was caused by a PHP upgrade on our license registration server.
- [View the conversion log in case of a Notes crash](/seascape-for-notes/troubleshooting/general-issues/conversion-log-in-case-of-a-notes-crash.md): If Notes client crashes or freezes during a conversion job, the export log won't be generated but you can access the log file on your hard disk
- [Zip files can not be detached from PDF](/seascape-for-notes/troubleshooting/general-issues/zip-files-can-not-be-detached-from-pdf.md): Opening zip attachments depends on security settings of your PDF reader
- [Conversion speed is slow](/seascape-for-notes/troubleshooting/general-issues/conversion-speed-is-slow.md)
- [How to send sample Notes documents to Support](/seascape-for-notes/troubleshooting/general-issues/how-to-send-sample-notes-documents-to-support.md)
- [How to enable SWING Seascape with Symantec Endpoint Protection (SEP)](/seascape-for-notes/troubleshooting/general-issues/how-to-enable-swing-seascape-with-symantec-endpoint-protection-sep.md)
- [Header and footer not visible in my emails](/seascape-for-notes/troubleshooting/general-issues/header-and-footer-not-visible-in-my-emails.md): Headers and footers are supported for all documents except email messages
- [Email images do not appear in PDF](/seascape-for-notes/troubleshooting/general-issues/email-images-do-not-appear-in-pdf.md)
- [Document links not working](/seascape-for-notes/troubleshooting/general-issues/document-links-not-working.md)
- [Thai symbols not shown in PDF document](/seascape-for-notes/troubleshooting/general-issues/thai-symbols-not-shown-in-pdf-document.md): To convert documents with Thai symbols one of the required fonts must be installed on the system
- [Twistie icons not showing in Firefox 68](/seascape-for-notes/troubleshooting/general-issues/twistie-icons-not-showing-in-firefox-68.md)
- ["Too many columns" for SharePoint upload](/seascape-for-notes/troubleshooting/general-issues/too-many-columns-for-sharepoint-upload.md)