> For the complete documentation index, see [llms.txt](https://docs.swingsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues.md).

# General issues

- [There's no "Show Java Debug Console" option in my Notes client](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/no-show-java-debug-console-option.md)
- [Notes password issue](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/notes-password-issue.md)
- [Activation error: Signature validation error](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/activationerror.md): "Activation error: Signature validation error." is a known issue that was caused by a PHP upgrade on our license registration server.
- [View the conversion log in case of a Notes crash](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/conversion-log-in-case-of-a-notes-crash.md): If Notes client crashes or freezes during a conversion job, the export log won't be generated but you can access the log file on your hard disk
- [Zip files can not be detached from PDF](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/zip-files-can-not-be-detached-from-pdf.md): Opening zip attachments depends on security settings of your PDF reader
- [Conversion speed is slow](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/conversion-speed-is-slow.md)
- [How to send sample Notes documents to Support](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/how-to-send-sample-notes-documents-to-support.md)
- [How to enable SWING Seascape with Symantec Endpoint Protection (SEP)](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/how-to-enable-swing-seascape-with-symantec-endpoint-protection-sep.md)
- [Header and footer not visible in my emails](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/header-and-footer-not-visible-in-my-emails.md): Headers and footers are supported for all documents except email messages
- [Email images do not appear in PDF](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/email-images-do-not-appear-in-pdf.md)
- [Document links not working](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/document-links-not-working.md)
- [Thai symbols not shown in PDF document](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/thai-symbols-not-shown-in-pdf-document.md): To convert documents with Thai symbols one of the required fonts must be installed on the system
- [Twistie icons not showing in Firefox 68](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/twistie-icons-not-showing-in-firefox-68.md)
- ["Too many columns" for SharePoint upload](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/too-many-columns-for-sharepoint-upload.md)


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