Seascape for Notes
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  • Seascape for Notes
  • Installation
    • Installing and activating
    • Offline license activation
    • Uninstalling
    • Upgrading
    • System requirements
    • Release history
      • Flex
  • Database archiving with Seascape
    • Archiving methods (Videos)
    • Web Archive
      • Web archive file structure
      • Web Archive interface
      • Database catalog
      • Option: Seascape Flex server
    • SharePoint Archive
      • Export a database
      • Map SharePoint columns
      • Upload data automatically to SharePoint
      • Manually uploading data to SharePoint
      • Notes attachments
      • Notes doclinks
    • Disk Archive
    • Export log
    • Database analysis tool
  • Seascape Flex
    • What is Seascape Flex?
    • Installing Seascape Flex
    • Flex search
    • Flex administration
    • Flex database permissions
    • Connecting Flex to Active Directory
    • Enabling HTTPS on Seascape Flex server
    • Security
    • Adding new databases to Flex
    • Audit log
  • Seascape settings
    • General settings
    • Export settings
    • PDF settings
      • PDF/A format description
    • Alternate forms
    • Folder formulas
    • Product limitations
  • FAQ
    • How to disable HTTP stream
    • Save Notes metadata in CSV format
    • How can I change styles in the Web Archive?
    • Which view/folder types are supported?
    • How to Change the default view for the web-archive?
    • What is the SWING Seascape installation footprint?
    • PDF filename Unicode compliance tips
    • How to enable PDF search in Windows (64-bit)
    • Do I need to have the latest JRE (Java Runtime Environment) installed on my Workstation?
    • How are licenses consumed?
    • How can I access attachments in the Web Archive?
    • How to configure PDF file naming rules
    • How to create a single database catalog from existing archives
    • How to exceed SharePoint list view threshold
    • How to export computed fields
    • How to export hidden email folders
    • How to export mail outline
    • How to update a Seascape archive
    • How to export HTML fields
    • How can I preserve non-English characters in PDF
    • How to open .zip attachments in Adobe Reader
    • How to edit/remove views in exported web archive
    • How to change default view in exported web archive
  • Troubleshooting
    • Troubleshooting Guide
    • Error messages
      • Type mismatch (13)
      • There is another PDF conversion process already started
      • swllrend.dll corrupted or not extracted
      • ExceptionConverter: java.security.NoSuchAlgorithmException
      • Exception in thread "Launcher: SwCreatePDF" java.lang.NoClassDefFoundError: -CLASS NAME-
      • Domino HTTP Error Loading Java Virtual Machine
      • Cannot write or create file (file or disk is read-only)
      • ReferenceError
    • General issues
      • There's no "Show Java Debug Console" option in my Notes client
      • Notes password issue
      • View the conversion log in case of a Notes crash
      • Zip files can not be detached from PDF
      • Conversion speed is slow
      • How to send sample Notes documents to Support
      • How to enable SWING Seascape with Symantec Endpoint Protection (SEP)
      • Header and footer not visible in my emails
      • Email images do not appear in PDF
      • Document links not working
      • Thai symbols not shown in PDF document
      • Twistie icons not showing in Firefox 68
      • "Too many columns" for SharePoint upload
  • Support
    • Support Request
    • Premium Export Services
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On this page
  • Exporting Mixed Fonts
  • Converting Thai symbols

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  1. FAQ

How can I preserve non-English characters in PDF

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Last updated 3 years ago

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To export non-Western characters, such as (Chinese/Japanese/Korean), Cyrillic, Indian, etc. to PDF files correctly you will need to set the Embed all fonts option to Yes in your :

Exporting Mixed Fonts

When there is a document with mixture of English and Chinese / Japanese / Arabic / etc.. fonts, Lotus Notes exports all those fonts as plain "Arial" font.

SWING Seascape gets the Lotus Notes document export in raw DXL and processes paragraphs one by one. In this process Seascape looks for paragraph text and its font.

Paragraph text comes LMBCS (Lotus Multi Byte Character Set) encoded. LMBCS provides region code which tells Seascape what type of string it's working with.

If there is a mixed text in the document, Seascape gets (from Lotus Notes) that only "Arial" font is used in entire document.

The default "Arial" font does not contain all glyphs required to show international symbols in pdf document. To overcome this issue Seascape uses Adobe recommended fonts which are chosen by LMBCS region.

These fonts are not being embedded by default as they are 15MB+ in size, so that the resulting PDF documents will be 15MB+ in size which is not optimal.

Converting Thai symbols

To convert documents with Thai symbols, one of the required fonts must be installed. Learn more:

Thai symbols not shown in PDF document
CJK
PDF Settings