View the conversion log in case of a Notes crash

If Notes client crashes or freezes during a conversion job, the export log won't be generated but you can access the log file on your hard disk

A temporary log file is written on your hard disk which stores information on the progress of the export as well as the last processed document (which most likely caused Notes to crash).

This file can be found in the folder located in %USERPROFILE%\AppData\Local\Temp\SWING Seascape (the file name is random, so you will need to look for a .log file).

Once you’ve located this file you can send the information (and possibly the document which caused the crash) to SWING Support for further troubleshooting.