# Email images do not appear in PDF Some images (e.g. newsletter images and similar) are not saved within the email body, but are pulled from an external location or site when the email is opened in Notes. During processing, Seascape will attempt to pull all email images from external sites, but if it is unable to do so (due to connectivity issues, or if the image is no longer available) then the PDF file will be created without the image. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/general-issues/email-images-do-not-appear-in-pdf.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.