Seascape for Notes
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  • Seascape for Notes
  • Installation
    • Installing and activating
    • Offline license activation
    • Uninstalling
    • Upgrading
    • System requirements
    • Release history
      • Flex
  • Database archiving with Seascape
    • Archiving methods (Videos)
    • Web Archive
      • Web archive file structure
      • Web Archive interface
      • Database catalog
      • Option: Seascape Flex server
    • SharePoint Archive
      • Export a database
      • Map SharePoint columns
      • Upload data automatically to SharePoint
      • Manually uploading data to SharePoint
      • Notes attachments
      • Notes doclinks
    • Disk Archive
    • Export log
    • Database analysis tool
  • Seascape Flex
    • What is Seascape Flex?
    • Installing Seascape Flex
    • Flex search
    • Flex administration
    • Flex database permissions
    • Connecting Flex to Active Directory
    • Enabling HTTPS on Seascape Flex server
    • Security
    • Adding new databases to Flex
    • Audit log
  • Seascape settings
    • General settings
    • Export settings
    • PDF settings
      • PDF/A format description
    • Alternate forms
    • Folder formulas
    • Product limitations
  • FAQ
    • How to disable HTTP stream
    • Save Notes metadata in CSV format
    • How can I change styles in the Web Archive?
    • Which view/folder types are supported?
    • How to Change the default view for the web-archive?
    • What is the SWING Seascape installation footprint?
    • PDF filename Unicode compliance tips
    • How to enable PDF search in Windows (64-bit)
    • Do I need to have the latest JRE (Java Runtime Environment) installed on my Workstation?
    • How are licenses consumed?
    • How can I access attachments in the Web Archive?
    • How to configure PDF file naming rules
    • How to create a single database catalog from existing archives
    • How to exceed SharePoint list view threshold
    • How to export computed fields
    • How to export hidden email folders
    • How to export mail outline
    • How to update a Seascape archive
    • How to export HTML fields
    • How can I preserve non-English characters in PDF
    • How to open .zip attachments in Adobe Reader
    • How to edit/remove views in exported web archive
    • How to change default view in exported web archive
  • Troubleshooting
    • Troubleshooting Guide
    • Error messages
      • Type mismatch (13)
      • There is another PDF conversion process already started
      • swllrend.dll corrupted or not extracted
      • ExceptionConverter: java.security.NoSuchAlgorithmException
      • Exception in thread "Launcher: SwCreatePDF" java.lang.NoClassDefFoundError: -CLASS NAME-
      • Domino HTTP Error Loading Java Virtual Machine
      • Cannot write or create file (file or disk is read-only)
      • ReferenceError
    • General issues
      • There's no "Show Java Debug Console" option in my Notes client
      • Notes password issue
      • View the conversion log in case of a Notes crash
      • Zip files can not be detached from PDF
      • Conversion speed is slow
      • How to send sample Notes documents to Support
      • How to enable SWING Seascape with Symantec Endpoint Protection (SEP)
      • Header and footer not visible in my emails
      • Email images do not appear in PDF
      • Document links not working
      • Thai symbols not shown in PDF document
      • Twistie icons not showing in Firefox 68
      • "Too many columns" for SharePoint upload
  • Support
    • Support Request
    • Premium Export Services
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Was this helpful?

  1. Troubleshooting
  2. Error messages

There is another PDF conversion process already started

It usually means that the Seascape or PDF Converter dialog is already open in one tab of your Notes client or that notes.ini was not updated properly (e.g. due to the Notes crash during conversion)

PreviousType mismatch (13)Nextswllrend.dll corrupted or not extracted

Last updated 3 years ago

Was this helpful?

The message "There is another PDF conversion process already started" usually means that the Seascape or PDF Converter dialog is already open in one of your Notes client tabs, or that the notes.ini file was not updated properly with Seascape's information (e.g. due to Lotus Notes crashing during a conversion job, etc.).

To solve the issue try any of the following:

  • Hit OK to close the error message and start a new conversion job. With this action, the notes.ini file should be updated properly so you can start a new conversion job normally.

  • Locate and close another open Seascape dialog tab in your Notes client and start a new conversion job.

  • Open your notes.ini file (located in the Notes installation folder) using a text editor and delete the "$SwPDFDialogOn=1" line manually (this line is automatically written to your notes.ini file each time a conversion is started using the PDF toolbar icon, and also deleted from the notes.ini file once the tab containing the PDF Converter dialog is closed. In some circumstances the line may not be deleted, in which case manual deletion should be attempted)

  • If none of the above works, then it is recommended to remove Seascape completely from your system and run a fresh install. Instructions for complete removal of the tool from your system are available in the following article:

Uninstalling