> For the complete documentation index, see [llms.txt](https://docs.swingsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/error-messages/error-there-is-another-pdf-conversion-process-already-started.md).

# There is another PDF conversion process already started

The message "*There is another PDF conversion process already started*" usually means that the Seascape or PDF Converter dialog is already open in one of your Notes client tabs, or that the notes.ini file was not updated properly with Seascape's information (e.g. due to Lotus Notes crashing during a conversion job, etc.).

To solve the issue try any of the following:

* Hit OK to close the error message and start a new conversion job. With this action, the notes.ini file should be updated properly so you can start a new conversion job normally.
* Locate and close another open Seascape dialog tab in your Notes client and start a new conversion job.
* Open your notes.ini file (located in the Notes installation folder) using a text editor and delete the "$SwPDFDialogOn=1" line manually (this line is automatically written to your notes.ini file each time a conversion is started using the PDF toolbar icon, and also deleted from the notes.ini file once the tab containing the PDF Converter dialog is closed. In some circumstances the line may not be deleted, in which case manual deletion should be attempted)
* If none of the above works, then it is recommended to remove Seascape completely from your system and run a fresh install. Instructions for complete removal of the tool from your system are available in the following article:

{% content-ref url="/pages/-MkmS6n8suGIdzK3tKjn" %}
[Uninstalling](/seascape-for-notes/installation/uninstalling.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.swingsoftware.com/seascape-for-notes/troubleshooting/error-messages/error-there-is-another-pdf-conversion-process-already-started.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
