> For the complete documentation index, see [llms.txt](https://docs.swingsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.swingsoftware.com/pdf-converter-for-notes/troubleshooting/general-issues/email-images-do-not-appear-in-pdf.md).

# Email images do not appear in PDF

Some images (e.g. newsletter images and similar) are not saved within the email body, but are pulled from an external location or site when the email is opened in Notes.&#x20;

During processing, PDF Converter will attempt to pull all email images from external sites, but if it is unable to do so (due to connectivity issues, or if the image is no longer available) then the PDF file will be created without the image.&#x20;


---

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